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The Diagnostic

Two weeks mapping how your business actually runs. A written report, a 90-minute readout, and a roadmap you could hand to anyone.

A small studio called GoodCraft

The integration practice for the manual work that should already be software. Run by Nathan Anderson out of Knoxville, TN.

About GoodCraft

Case studies

Real work, real results.

A few of the businesses I've built for. Operations dashboards, AI agents, signage and coverage systems — all for owner-run companies that had outgrown their stack.

May 11, 2026

Dickerson Transportation Services

Two problems. One principle. The Dickerson Transportation rebuild.

Two problems came up during the DTS rebuild one design, one technical. They had the same root cause: the question hadn't been formed before asking for help.

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Ready to start?

Find the workflow held together by hand.

Ninety minutes on your operations, then a written set of prioritized recommendations within 48 hours. The fee credits toward the Diagnostic if you decide to keep going.

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