The ongoing relationship for clients who want continued support after the first deliverable ships. Priced on outcomes, because hours invite a Toptal comparison and availability alone invites a coaching one.
Ongoing · six-month minimum · outcomes-based
A steady cadence of shipped workflows plus a practitioner on call. Priced on outcomes, because pure hours invite a Toptal comparison and pure presence invites a coaching one.
Not a staff-augmentation seat, and not a retainer you pay for availability alone.
For clients continuing on after a first deliverable. Every engagement starts with a Working Session.
Ninety minutes on your operations, then a written set of prioritized recommendations within 48 hours. The fee credits toward the Diagnostic if you decide to keep going.